Terms & Conditions

Security

When purchasing from Lily May your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.  128-bit SSL encryption is the current industry standard.  If you have any questions regarding our security policy, please contact us at enquiries@lilymay.com.au.


Privacy

Lily May Accessories is committed to providing our customers with the best possible products and services. This requires that we store and use from time to time your private information such as name, address, contact number and email address. We also want our members and business partners to have the confidence that we manage their personal information with an appropriate and legally required level of privacy.

This Privacy Policy covers the Lily May website as well as information provided through any means of communication from Lily May. In this privacy policy, “we”, “us”, “our” and other similar references mean Lily May and “you” and “your” and other similar references mean a specific user of the website and customers of Lily May. By visiting the website, and or by becoming a customer you accept the practices described in this privacy policy.

Gathering of Personal Information

Personal Information is any information that identifies you, would enable someone to contact you, or that describes your relationship with Lily May. We collect and store Personal Information when you become a customer and/or login to use our website, ask a question, complete a form, conduct a transaction, or send us an email.

While you are not required to submit any information to our website, if you do not provide the requested information, you may not be able to access or use some of the features and functions of our website and we may not be able to provide you with certain services.

Lily May uses your Personal Information to complete transactions, respond to your questions and requests, deliver the products and services you purchased or requested, and notify you of upcoming sales events and promotions, updates, or special offers that we think may interest you.

If Lily May sells its business, such sale may include your Personal Information.

Some of the information that is collected on our website is not Personal Information, because it does not reveal your identity. For example, we may record your server address, domain name, the date and time of your visit to this site and the pages that you viewed. This information is used by us in anonymous, aggregated form only, for statistical and website development purposes.

However, we reserve the right to use or disclose this information to try to locate an individual if we reasonably believe that the individual may have engaged in any unlawful or inappropriate activity in connection with this website.

A cookie is a small data file that a web site transfers to your Internet browser for identification purposes. The cookies that we use do not identify you individually. Instead, they identify your Internet browser.

We use “session” cookies to maintain session information about you when you log into our website, which enables us to personalise your current visit and perform ecommerce activities such as maintaining your shopping basket.

We also use “persistent” cookies to personalise the user experience, to help protect our members and to provide us with user information of our website. Persistent cookies allow us to track users on Lily May and help us identify users abusing our service.

Most Internet browsers are set to accept cookies. If you prefer not to receive them, you can adjust your browser to reject cookies, or to notify you when they are being used. There are also software products available that can manage cookies for you. Rejecting cookies can however limit the functionality of this website.

Privacy of Children on Our Website

Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.

Access to Information

Lily May has implemented a range of safeguards in an attempt to prevent unauthorized access, maintain your data and correctly use your personal information through technological, physical and administrative measures.

As specified in this privacy policy and as much as commercially reasonable, we limit access to your personal information. However, employees, officers and appointed business partners will need your personal information to perform their role in providing you our products and services.

We may provide aggregate statistics about our members, sales, traffic patterns and related site information to our supply partners or third party vendors, but these statistics do not include Personal Information.

We do not share information with third parties for their direct marketing purposes.

In the case of contracted service providers, we may disclose Personal Information to the contracted service provider and the contracted service provider may in turn provide us with Personal Information collected from you in the course of providing the relevant products or services. We take steps to help ensure that our contracted service providers comply with the National Privacy Principles when they collect and handle your Personal Information.

We may also disclose personal information to third parties:

We may also disclose Personal Information in the good-faith belief that disclosure is necessary to protect and defend our rights or property or the rights or property of other users of our website, or to act in an emergency to protect the personal safety of users of our website or the public.

External Links

Other companies or organizations may have links to their website on our website. Lily May is not responsible for how these other companies or organizations collect, use, disclose, or secure the information that you provide them. If you choose to access a third party website linked to our website, you do so at your own risk and subject to any terms of service or privacy policy (if any) associated with such third party website.

Changes to Personal Data

You can view and change your Personal Information we have stored in the "My Account" section of the member login section of our website.

Unsubsribe

If you wish to unsubscribe, please go to "My Account" and click on the "subscribe/unsubscribe to newsletter" link

Modification and Notification of Changes

We may at our sole discretion edit this Privacy Policy because of changes in Internet technology or applicable legislation. Please ensure you check this Privacy Policy from time to time for such changes.

Complaints, questions or suggestions about your privacy

If you have questions or suggestions regarding this Privacy Policy or our privacy practices please contact us via the Contact section of our website.

Any complaints in relation to your privacy may be directed to michelle.fraser@lilymay.com.auor by letter to Lily May, PO Box 4318, Canning Vale East  WA  6955.

Copyright Information

The entire content of the Website, including, but not limited to, text, design, graphics, interfaces or code and the selection and arrangements thereof is the property of Lily May and may not be copied, used, published or disseminated in any way by any person, without the prior written permission of Lily May.

The information contained in the Website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.